Faulty Items & Returns
We stand by our pieces.
If your item arrives faulty or damaged, please contact us within 7 days of receiving your order.
If it breaks within a year of owning it then we have you covered babe. Message us at:
We will arrange return details with you. Where appropriate, we will provide return postage and send a replacement as quickly as possible.
We aim to make this process simple and no-quibble. If something isn’t right, we will work with you to fix it.
Exchanges
We do not offer exchanges or refunds for change of mind.
Please choose carefully and feel free to contact us with any questions before purchasing — we’re always happy to help you decide.
Shipping returns
To return your product please contact us at info@kittyfisher.com.au and we will arrange return details with you. Where appropriate, we will provide return postage and send a replacement as quickly as possible. We promise it isn’t that complicated.
Need help?
Contact us at info@kittyfisher.com.au for questions related to refunds and returns. We are standing by. Hit us up.